Member Profile: Contact Science

Here's some information from group member Roger Hamilton (rhamilton@klpz.com) about his company, Contact Science:

Contact Science, along with our strategic business partners, work with sales people and sales teams to design/develop Best Practices for telephone prospecting and through our Call Productivity Solution, Klpz, we Automate Best Practices to double productivity. Klpz currently integrates with Salesforce.com to double productivity of telephone prospecting.

Whether your prospective target/suspect is a nurtured lead, warm lead, networking contact, trade show lead, web lead or cold list, at some point someone has to pick up the telephone and initiate the process of trying to set an appointment/sell a product/start a relationship.

You might be a busy sales executive, Internal Appointment Setting Team, Team Selling, Telesales, or someone who has the responsibility of developing a territory and bringing in new business or clients.

Best Results are amplified by a Best Practice. A Best Practice includes how many attempts in the current telephone pursuit, how many days apart for each attempt and when to initiate another phone pursuit of this contact if the current pursuit does not result in a conversation. A Best Practice will also have the most effective voice mail and email messaging to better insure a response or a return call.